APPOINTMENT INFO

BRINGING A PATIENT TO OUR CLINIC

We provide the best possible care for all of our patients, whether they are companion animals at home, or free-roaming community cats living outdoors. The following policies and requirements are in place to ensure the greatest safety for all of our patients while they are in our care.

  • Unsocialized or non-handleable cats must arrive in traps. If you need to borrow a trap from us, please inquire when you make your appointment. A cat that allows you to pick it up outside may not react the same way in a clinic setting, and for the safety of staff handling the cat, and to keep the cat’s stress to a minimum, having the cat in a trap is the best option for everyone.

  • Friendly, handleable cats can be brought in either a trap or a hard carrier.

  • Please avoid bringing cats in cardboard or soft-shell carriers. If you have no other options, please contact us, and we may be able to lend you a more appropriate carrier.

  • Please bring each cat in its own, separate carrier.

  • Dogs should arrive on a leash or in a crate.

  • Your animal does not need to be vaccinated to have surgery at our clinic, but if you have proof of previous vaccines, please bring records with you.

If you have been referred to us by an Emergency Clinic or by your veterinarian, please contact us.

SPAY / NEUTER SURGERY

SERVICES PROVIDED AT TIME OF SURGERY

  • DHPP and FVRCP vaccines: to prevent the most common diseases for dogs and cats

  • Rabies vaccine: for all community cats and upon request for companion cats and dogs (age 12 weeks or older)

  • Single dose of Revolution: anti-flea/tick/worm medication for cats

  • Microchip ID: Please note that we microchip all animals at time of surgery if they don't already have a microchip

  • Tattoos: All patients spayed or neutered at the clinic receive a very small, almost unnoticeable tattoo on the abdomen (cats and female dogs) or near the scrotum (male dogs.) This tattoo is mandatory so the animal can be easily identified in the future as already spayed or neutered.

  • Ear tips for free-roaming and outdoor cats: Ear tips indicate that the cat has undergone spay or neuter surgery, which prevents the cat from being re-trapped in the future, saving the cat from unnecessary stress and saving shelters and clinics time and resources. Ear tips are mandatory for our Community Cat TNR package pricing.

  • While in our care for surgery, a community cat can sometimes be treated for other small injuries or illnesses, such as minor wounds. We can also give injectable antibiotics or dewormer, clean ears, etc. The availability of these unscheduled add-ons depends on the severity of the issue, as well as clinic capacity and resources, and will be at the discretion of the medical staff.

AFTERCARE INSTRUCTIONS

OTHER SERVICES

Please contact us for all questions about non-spay/neuter procedures or other essential surgeries.

STILL HAVE QUESTIONS?

RIGHT TO REFUSE SERVICES:
We reserve the right to refuse services to anyone who engages in dangerous or inappropriate treatment of staff, volunteers, patients, or property.